Monica Gagliardi

e-Commerce, CRM, Web & Digital Marketing Director @ OVS

About

Monica Gagliardi has worked for over 18 years in the Marketing industry with a focus on relationship marketing and CRM. After her experiences in the food retail industry at Coop Italia and Interdis, more than 7 years ago she landed in the world of fashion at Gruppo OVS as Director of E-commerce, CRM, Web & Digital Marketing. During this period, she has significally contributed in the development of an omnichannel strategy in terms of big data, managing both the analytical and the communication parts, as well as implementing the use of new technologies in order to improve all communication channels with customers, while maintaining at the same time a single customer view. The omni-customer satisfaction is her new mantra!

Next Event

e-Luxury Summit

16 October 2018

13:00 - 19:45

THE RITZ - CARLTON HOTEL, GENEVA
Hotel de la Paix 11, quai du Mont-Blanc – 1211 Geneva 1

Keep in touch

The first and only
Swiss Association of
e-Commerce.

info@netcommsuisse.ch

LUGANO

Centro Galleria 1 A
Via Cantonale
6928 Manno CH

@ DAGORA TECH HUB

T. +41 (0) 91 210 47 36

VAT no.: CHE-485.124.256 IVA

ZÜRICH

Sihlquai 125
8005 Zürich CH
T. +41 (0) 44 500 21 73
@ digitalswitzerland

GENÈVE

Blue Box, Chemin du Pré-Fleuri 3
1228 Plan-les-Ouates CH
T. +41 (0) 22 510 71 03
@ Fongit Foundation